Effective Date: August 18, 2025
Company: Ziqro Innovations
Website: https://ziqroinnovations.tech


1. Introduction

At Ziqro Innovations (“we”, “us”, or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our web development, domain, and digital service solutions.


2. Information We Collect


2.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Company/business details

  • Billing and payment information

  • Communication preferences


2.2 Technical Information

IP address, browser type, and device details
  • Log files and usage analytics

  • Cookies and tracking technologies

  • Uploaded project files or media


2.3 Service-Related Information

  • Project scope, requirements, and specifications

  • Domain and DNS configuration data

  • Support conversations and feature requests


2.4 Identity Verification (KYC)

In certain cases (e.g., high-value transactions, enterprise plans, refund validation, or suspected fraudulent activity), we may request Know Your Customer (KYC) documents:

  • A valid government-issued ID (passport, driver’s license, national ID, or equivalent)

KYC information is collected only when required to:

  • Verify identity and prevent fraud

  • Process eligible refunds

  • Meet legal and regulatory obligations


3. How We Use Your Information

We may use your information to:

  • Deliver and manage services

  • Process payments and handle subscriptions

  • Verify identity in cases where KYC is required

  • Respond to support requests or inquiries

  • Communicate updates about your projects or our offerings

  • Enhance our website and platform functionality

  • Ensure security and prevent fraud

  • Fulfill legal and contractual obligations


4. Sharing of Information

We only share data when necessary:

  • With trusted service providers and contractors

  • With third-party KYC/verification providers (only if KYC is required)

  • With payment gateways and processors

  • With legal authorities if required by law

  • With business partners directly involved in service delivery

We do not sell or rent personal data to third parties.


5. Data Security

We use appropriate safeguards, including:

  • SSL/TLS encryption for data transmission

  • Secure hosting infrastructure

  • Access control and authentication mechanisms

  • Routine security audits and updates

  • Data backup and disaster recovery


6. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request account/data deletion

  • Export your data

  • Withdraw consent at any time

  • Opt-out of promotional communications


7. Data Retention

We retain your information only as long as necessary to:

  • Provide services and support

  • Meet legal/regulatory/tax obligations

  • Resolve disputes or enforce terms

  • Fulfill refund processing requirements (where applicable, and subject to KYC verification if needed)


8. Cookies and Tracking Technologies

We use cookies for:

  • Account login/session management

  • Saving user preferences

  • Traffic analysis and optimization

  • Marketing/retargeting (if enabled)

You may disable cookies via browser settings.


9. Contact Us

For privacy concerns, contact:
📧 Email: privacy@ziqroinnovations.tech
📧 Support: support@ziqroinnovations.tech
📍 Address: Raghunathpur, West Bengal, India

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

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