Effective Date: August 18, 2025
Company: Ziqro Innovations
Website: https://ziqroinnovations.tech


1. Introduction


At Ziqro Innovations (“we”, “us”, or “our”), your privacy is a priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our web development, domain, and digital service solutions.


2. Information We Collect


2.1 Personal Information


  • Full name

  • Email address

  • Phone number

  • Company/business details

  • Billing and payment information

  • Communication preferences


2.2 Technical Information


  • IP address, browser type, and device details

  • Log files and usage analytics

  • Cookies and similar tracking technologies

  • Uploaded project files or media


2.3 Service-Related Information


  • Project scope, requirements, and specifications

  • Domain and DNS configuration data

  • Support conversations and feature requests


2.4 KYC Information


To comply with legal, security, and fraud-prevention requirements, we may collect:

  • A valid government-issued ID (passport, driver’s license, national ID card, or equivalent)

This information is required for identity verification, fraud prevention, regulatory compliance, and refund processing.


3. How We Use Your Information


We may use your information to:

  • Deliver and manage our services

  • Process payments and handle subscriptions

  • Verify identity through KYC, including for refund eligibility

  • Respond to support requests or inquiries

  • Communicate updates about your projects or our offerings

  • Enhance our website and platform functionality

  • Ensure security and prevent fraud

  • Fulfill legal and contractual obligations


4. Sharing of Information


We may share data only when necessary:

  • With trusted service providers and contractors

  • With vetted third-party KYC/verification providers (for compliance & refund validation)

  • With payment gateways and processors

  • With legal authorities, if required by law

  • With business partners involved in service delivery

We do not sell or rent your personal data to third parties.


5. Data Security


We implement appropriate technical and organizational safeguards:

  • SSL/TLS encryption for data transmission

  • Secure server and hosting infrastructure

  • Access control and authentication mechanisms

  • Routine security audits and updates

  • Data backup and disaster recovery procedures


6. Your Rights


You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or outdated information

  • Request the deletion of your account and personal data

  • Export your data

  • Withdraw consent at any time

  • Opt-out of promotional communications

To exercise these rights, contact us using the details below.


7. Data Retention


We retain your information only as long as needed to:

  • Provide services and support

  • Meet legal, regulatory, or tax obligations

  • Resolve disputes or enforce our terms

    • Fulfill refund processing requirements (where applicable, subject to KYC verification)


8. Cookies and Tracking Technologies


We use cookies and similar tools for:

  • Account login and session management

  • Saving user preferences

  • Traffic analysis and platform optimization

  • Retargeting and marketing (if applicable)

You may manage or disable cookies via your browser settings.


9. Contact Us


For questions or privacy-related concerns, contact:

Email: privacy@ziqroinnovations.tech
Support: support@ziqroinnovations.tech
Address: West Bengal, Raghunathpur, India

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

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